Faster, verified alarm response for every site
Layer SERCS over your monitoring stack to deliver real-time response with full verification — and a single system of record.
Built for monitoring centers and property teams
Verified alarms
Cut false dispatches with live audio, video and operator verification.
Multi-site management
One dashboard for portfolios with thousands of sites.
Vetted guard network
Add response in markets you couldn't economically cover before.
Outcome reporting
Response times, dispatches and resolutions, all measurable.
Camera-ready
Integrates with leading VMS and IoT alarm panels.
Operator workflows
Built-in tools your operators will actually want to use.
A single system of record for every dispatch
Replace fragmented spreadsheets and call logs with a unified view of every alert, every responder and every outcome.
- Verified-first dispatch policy
- Fewer false alarms, fewer fines
- New revenue tier for monitored sites
Frequently asked questions
Do you replace our monitoring center?
No — SERCS plugs into your existing operations and adds the dispatch and response layer.
What integrations do you support?
Major VMS platforms, IoT alarm panels, and custom webhooks via our API.
Ready to bring real-time response to your customers?
Talk to the SERCS team about a tailored deployment for your organisation.