Private medical response within minutes
A medically-trained network ready to dispatch when seconds matter — integrated alongside security response.
What you get
Trained responders
Paramedic and EMT-level partners across our network.
Triage support
Tele-triage helps determine the right response for the situation.
Minutes not hours
Average dispatch beats traditional response times in most cities.
Live communication
Stay connected with the user and responder throughout the incident.
Vital tracking
Optional integrations with wearables for live health context.
Location aware
Routing optimised for traffic and access in real time.
One platform, every response type
Add medical to your existing SERCS deployment — no separate integration, no second control room.
See people protectFrequently asked questions
Does this replace 911?
No — SERCS complements public emergency services with private response capable of reaching users faster in most areas.
What's covered?
Triage, dispatch and on-scene response. Hospital transport availability depends on partner and region.
Ready to bring real-time response to your customers?
Talk to the SERCS team about a tailored deployment for your organisation.